MHR Link your PRODA account to HPOS

PRODA - 1800 700 199

Health Professional Online Services (HPOS) is a fast and secure way for health professionals and administrators to do business with Services Australia.

Now that you have created your individual PRODA (Provider Digital Access) account, you can link this to the HPOS system, which will then allow you to access My Health Record.

Who does this step?

While any person in the practice can link HPOS to their PRODA account, there are a few key roles in your organisation that must complete this step, these being:

• The designated Responsible Officer (RO) of the organisation
  This is a person that has authority to act on behalf of the organisation in its dealings with My Health Record. For large organisations this may be a CEO or COO, and for smaller organisations this could be a business owner or practice manager.
• Any designated Organisation Maintenance Officer/s (OMO) of the organisation
  This is a person that acts on behalf of the organisation in its day-to-day administrative dealins with the HI Service and the My Health Record system. This may be the practice manager, any senior staff familiar with the systems and processes, or alternatively for smaller businesses this could simply be the RO.
• Any medical practitioners
  This is only required for practitioners that do not already have a PRODA account.

If you already have an individual PRODA account, you do not need to complete this step.

Prerequisites

Medical practitioners will need their AHPRA number as an identifier to link their PRODA account to HPOS. If a user does not already have an identifier, one will be created during the process.

Link to HPOS

1. Log into your PRODA account;
2. Navigate to the Link Identifiers option within the Available services section;
3. Answer the questions appropriately, and enter in your identifier information;
4. Agree to the HPOS Terms and Conditions of Use and Access;
5. Enter in an email address that you regularly access as HPOS will use this email address to notify you when an email has been sent to your HPOS Messages. This includes emails related to your seed registration application;
6. Click Submit.

You will now see the HPOS tile available to you in the My linked services section of your PRODA account and can continue onto the next step.

Helpful links

• Link your healthcare identifiers - Services Australia guide