Consult Notes

Consults allow you to keep records for each contact you have with a patient.

By default, the Consult window is will display segments for Reason for encounter, History, Examination and Plan, however this can be customised to add or remove segments. Please see the Custom Consult Notes page for more information.

Add a Consult

To add a consult within Gentu:

1. Open the patient's file (or their appointment).
2. Select ADD > Consult Note.
3. Gentu will open a New Consult Note window in the Clinical tab of the Patient Record.
4. Fill in the required information.
5. Press SAVE.

You can also use Text Shortcuts to fill information in a Consult Note.

Note: Did you know you can prescribe at the same time as adding Consult Note? Saving or printing a new medication or prescription will not reload the page or close the consult.

You will note that Gentu will automatically populate the date and time that New Consult Note was opened. You can edit the date and time manually if needed.

Edit or Delete a Consults

If you need to edit or delete a consult, you can do so with the Open and Delete buttons (respectively) at the top of the Consult Note preview.

To delete a consult:

1. Select the Consult Note on the left.
2. Click DELETE.
3. Confirm the deletion.

Alternatively you can delete a consult by finding it in the list, clicking the menu , and selecting Delete.

To edit a consult:

1. Select the Consult Note on the left.
2. Click OPEN.
3. Make any required changes.
4. Press SAVE.

If you cannot see the Edit and Delete buttons, it suggests that you do not have permission to access to these functions and will need to speak to the Administrator of your Gentu database.

Deleted Consults

Deleted consults can be viewed or restored if needed.

To view deleted consults:

1. Open the patient's Clinical page.
2. Select the Consult Notes tab at the top of the list . 
3. Click the menu icon . 
4. Select SHOW DELETED. 

The page will reload to show deleted Consult Notes in the list.

Note that enabling "Show deleted" will also show any previously deleted Procedures for the patient, when in the Procedures filter or the All filter.

Deleted Consult Notes are shown in greyed out text.

You can select a deleted Consult Note to view all its details.

To restore a consult:

1. With Show Deleted enabled (as per above), select the Consult Note from the list.
2. Click RESTORE.
3. The Consult Note will immediately be restored to an active state.

Alternatively you can restore a consult by selecting it in the list, clicking its 3 dots icon, and selecting Restore.

Restrict Consult Notes

It is possible to lock consult notes so they are only visible to the user who created them.

Please see the Restrict Patient Records article for more information.

Frequently Asked Questions

> Can I use Macros in Gentu to help with writing my consult notes?

In August 2020, Gentu released a Text Shortcuts feature which will allow you to set shortcuts for commonly used phrases. These are currently only available in Consult Notes. 

> Can I customise the Consult Note Template to better suit my workflow? 

Consult Notes can be customise to add and remove segments, and to change the order of the segments. You can also change the height of each box to better reflect the length you would usually input to each area. For more information, please see the Custom Consult Notes Template page.