The Patient Record is a vast area in Gentu which allows you to view all and manage all aspects of a patient's care and billing. This is split into six tabs, as summarised below. These tabs can be dragged into a different order to suit your preferences.
The tabs in the Patient Record can be dragged and dropped into an order that best suits your workflow - whichever tab is listed first is the page that will open when accessing any Patient Record. This is user-specific, and ensures that providers can ensure the Patient Record opens to the Clinical tab, and billing users can ensure it opens to the Account tab.
This page of the patient's record allows you to record demographic information for the patient, as well as their Contact Details, Addresses, Health Funds & Insurance, Third Party Claims, Account Holders, Referrals, Health Team Members, and Emergency Contacts. For more information on this page, please see the Patient Details article.
The Clinical page is the area you you can add and view consults, letters, procedures, attachments and pregnancy records. You can also view results that have been received for the patient, measurements, adverse reactions, medications, diagnoses, and past procedures. For more information on this page, please see the Clinical page.
In the Account screen, you can view all invoices and quotes for a patient. You can also receive Deposits for patients, email invoices and receipt payments in the Account screen.
The To Do screen mimics the To Do view in My Day, but only shows To Dos relevant for this patient.
The Recall screen mimics the Recalls view in My Day, but only shows Recalls relevant for this patient.
The Appointments page lists all appointments and scheduled procedures for the patient, including those that have been cancelled.
In addition to each of the above tabs in the Patient Record, there is a Patient Header present at the top of each page. This allows you to view a number of details:
- Outstanding Pathology and/or Radiology Requests
- Unlinked Letters
- Next Appointment
- The JOIN button for launch TeleConsult
- Number of Active Claims
- Any Flagged Adverse Reactions
- A Flagged Admin Note
- The Patient's Gender and DOB
- The Patient's Email and Mobile Phone Number
- The Patient's Residential Address
- The Patient's Medicare Number, DVA Cover and Health Fund Details
From the top of the Patient Record, you should also have the following buttons available for Wrap-Up, Print, Add, and Admin Notes.
The WRAP-UP button allows a provider to send item number/s and a message to the Appointment Book, which assists any reception staff with billing and re-booking the patient. For more information, see our Wrap-Up page.
The PRINT buttons allows users to select from three options: Label, PDF, and Appointments.
Selecting Label allows you to print an Address label or Patient Details label. For more information, see our page on Labels.
Selecting the PDF button allows you to print sections of the patient's record, including Clinical Information, Consult Notes, and the Antenatal Record and Antenatal Visits if applicable. For more information, please see the Print Patient Record page.
Selecting the Appointments option will allow you to print a list of all appointments for a patient. This will list the date, time, provider, whether the booking is an appointment or procedure, and the location.
The ADD button can be used to create records relating to the patient. This includes:
- Consult Note
- Pregnancy Record
- To Do
The Admin Notes button will open a panel on the right side of your screen, allowing you to view, add, edit and delete notes. For more information, please see the Admin Notes page.