When you start using Gentu, one of our knowledgeable trainers will assist in setting up Gentu and getting you started.
However, there are some parts of Gentu which you might choose to access at a later date. This article covers how to set up and configure these features so that you can start accessing new functionality.
ECLIPSE Online claiming
Gentu offers electronic Bulk Bill, DVA, and Medicare Patient Claiming to all practices.
We also offer full ECLIPSE integration for inpatient hospital claiming with selected Australian private health insurers. The ECLIPSE module is an optional addition to the standard Gentu subscription.
For more information, please take a look at the ECLIPSE setup & Claims Control overview article for more information.
If you wish to start taking advantage of ECLIPSE in your Gentu practice, please contact our friendly Sales team via firstname.lastname@example.org or on 07 3870 4085.
Electronic diagnostic results
Gentu integrates with various delivery networks so you can receive electronic diagnostic results.
The networks we integrate with include:
- Sonic Healthcare
- Healius (Primary Healthcare)
- Australian Clinical Labs
Please see our Configuring Electronic Results Delivery article for detailed information on how you can arrange for electronic diagnostic reports to be delivered to your Gentu.
Gentu integrates with Argus, Medical Objects, and Healthlink for the secure sending & delivery of electronic letters.
For details on configuring your electronic correspondence service, please see the Electronic Correspondence Overview article.
In Settings > Practice Details you'll be able to enter the details of your practice - your address, phone number, and ABN, among other details.
This is also where you can enter the details of any applicable third parties whose services you use - for example, you can enter your Sonic credentials or your Argus details here.
If you use automated SMS appointment reminders, the Practice Name and Phone Number entered in Practice Details will be included on the automatic SMS sent to patients.
Please ensure that your State is entered correctly in Practice Details. The State entered here determines which fee schedules are available to you when billing health funds.
User Roles & account permissions
Gentu lets you configure permissions for the four different user roles you might encounter in your practice (administrator, doctor, receptionist, or typist). When you invite a new user to Gentu, you will need to select their role - therefore selecting the level of access available to the user.
By default, Administrators have all permissions enabled, and therefore have access to all areas of Gentu.
If your current role allows it, you can change the role permissions via Settings > Manage Roles.
You can assign a role to a new user or change the role of a current user by navigating to Settings > Manage Users, clicking on the user you wish to edit and changing their Role using the drop down menu.
To ensure the security of your data, we recommend that you limit the users given the 'Administrator' role to only those who require it, and use the lower-permission roles for all other users.
See our article on User Preferences for more details on setting roles.
See also our dedicated User Roles article.