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Please be advised we are aware of a problem preventing payment reports from returning to Gentu for all claim types, despite payment being received external to Gentu. We are working on resolving this as a matter of priority. Thank you for your patience.

The Banking Report

  • Updated

In this article:

Gentu's Banking Report shows the details of all cashflow transactions: payments, refunds and deposits - processed at your practice for the selected date range.

From this page you can Print your banking records to a banking slip - for example to reconcile against your EFTPOS transactions, or to take to the bank when physically depositing money.

You can also Export the report to an Excel spreadsheet.

Transactions which were backdated will appear with a Time of 12:00am.

This is important to know if you are, for example, comparing the slips from your EFTPOS terminal to Gentu's banking report.

By default, only Administrator and Doctor user roles will have access to the Banking Report. Please see the User Roles article for more information.

 

Filter results

The Provider, Site and Date range filters at the top of the screen let you narrow down the results shown in the report.

To select a pre-set date range, click the ellipses (three dots) icon and select the date range from the menu (e.g. This financial year). Alternatively, you can manually enter your own date range.

Transactions are separated by type, with the totals shown at the top of the window.

Click the total figure amount next to each heading (e.g. Cash or Direct Deposit) and Gentu will auto-scroll your page to bring you to that section of the report.

You can click the arrow icon to the left of each payment type heading to collapse or expand the section.

 

Print or Export report

Use the Print icon at the top right of the report page to print the Banking Report.

Or, use the Export icon to export the report as a CSV file.
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By default, the Banking Report only shows 400 records at a time for any given date range.

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If more than 400 records are contained in the selected date range, you must Export the report to view them.

 

Reverse an organisational receipt

The Banking Report can be used to reverse (refund) organisational receipts - for example receipts processed through Organisational Remittance, or those automatically receipted by Gentu for ECLIPSE claims.

Please see the Reversing an Organisational Receipt article for more information on how to do so.