Configuring electronic results delivery

Gentu is integrated with a number of pathology and radiology e-delivery service networks, allowing you to receive pathology and radiology results/reports directly into Gentu.

These integrations provide you with an extensive range of benefits:

• The secure delivery of pathology and radiology results into Gentu, connecting you with the information you need immediately.
• No additional software or configuration is required, reducing setup complexity and getting you started as soon as possible.
• The ability to enhance your paperless clinical management experience, with Gentu bringing the results direct to you anywhere, anytime.

The networks that you can integrate with usually depend upon which state you are practicing in.

Please see the list of integrations below. 

Healius (Primary Healthcare)

Gentu is fully integrated with Healius, formerly known as Primary Healthcare.

Please see our dedicated Healius article for more information on registering for Healius.

Healius laboratories

Below you will find the list of laboratories which use Healius to deliver results.

Sonic Healthcare

The carrier service Sonic is directly integrated with Gentu for the secure delivery of electronic diagnostic results/reports.

Once you have signed up with a laboratory which uses Sonic to deliver results, you will be provided with a login name and password. These details can be entered in Gentu in Settings > Practice Details to enable e-delivery.

Please see our dedicated Sonic Healthcare article for more information on registering for and configuring Sonic in Gentu. 

Sonic laboratories

Below you can find the names and contact details for laboratories who use the Sonic network to deliver e-results.

Australian Clinical Labs

Australian Clinical Labs is fully integrated with Gentu.

Please see our dedicated Australian Clinical Labs article for more information on registering with Australian Clinical Labs or access the registration form here.

SA Pathology

As of May 2020, SA Pathology is integrated with Gentu to receive results electronically. Please contact SA Pathology to get started.

For more information, please see the SA Pathology Knowledgebase page.

Other Providers

If the laboratory or company of your choice is not listed above, you may still be able to receive diagnostic results from them into Gentu through other third part messaging services. 

Gentu is integrated with Healthlink, Argus, and Medical Objects for the secure receipt and delivery of electronic letters. Certain laboratories or companies may be able to use one of these third party services to deliver results to you.

Please contact your pathology or radiology provider(s) directly to enquire about their ability to transmit via Healthlink, Argus, or Medical Objects.

Not all providers will be able to send information via these third party carriers, and this may vary from location to location, so you should speak to your local provider before proceeding.

Please see our dedicated articles for:

Healthlink

Switching to Gentu from another software

If you switch to Gentu from another software, you may already use some of the third party services outlined above.

Please consider the following:

• Usually the laboratory or carrier service uses your Medicare Location ID (or Minor ID) to identify your practice for delivering letters & results. If you have switched to Gentu from another software, your Location ID will have changed.
• We recommend that you contact each of the laboratories or services that you have already registered for, and ensure that your registration details are up to date, including your Gentu Location ID.
• If you have previously used these delivery services, they may have installed their downloading software on your computer or network to facilitate downloading results. You should ensure that any e-delivery download software is removed from your computer or network when you switch to Gentu, as it will no longer be required.
• Please contact the support team for each laboratory or service directly for assistance with the above. Gentu Support is not able to assist with the configuration of third party software.