Repost of email sent to Queensland Customers on 23rd July.
I wanted to take a minute to introduce myself – some of you I’ve met, while others I haven’t yet had the pleasure. My name is Steve McLeod, I’m the State Manager for Queensland and Northern Territory.
I’ve been with Genie Solutions for twelve months now, and during that time I’ve developed a passion for helping specialists get the most out of their software to run their practices more efficiently. When I’m not in the office, you can find me hanging out with my family or riding my recumbent hand cycle.
As well as myself, there are also five trainers who work with me on the Queensland team - Cassandra, Drew, Julianna, Khalehla and Shaun. They’re the ones who help you get up and running with your software, assist with training and pop out onsite when you need a hand.
I want to make sure that we’re connecting with you regularly and that you’re aware of what we can offer you, so here’s a reminder of some of the services we provide:
- Onsite Training (tailored to your needs)
- Health Check (a check-in to make sure you’re getting the most from your software)
- ECLIPSE Training
- Group Training Courses (Genie only)
Genie Solutions has also recently launched a range of Advanced Extras, which are optional features that have been requested by you, our customers. They’re built from your feedback and aim to grow your business by improving practice efficiency and adding to the patient experience. I encourage you to take a look at this new product offering, and please do reach out to me if you have any questions:
- Online Patient Registration
- TeleConsult powered by Amazon Chime
- Specialist Bookings powered by HotDoc (coming soon)
- Patient Payments powered by Ezidebit (coming soon)
I’m really looking forward to connecting with more of you as the year progresses, but if there’s anything I can do to help you or your practice, please don’t hesitate to reach out.
My mobile is 0414 865 346 and my email is firstname.lastname@example.org
State Manager QLD & NT
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