Claiming Errors
- An error occurred while trying to generate the XML file for the claim
- Referring Provider Number must not be the same as the Servicing Provider Number
- Restrictive Override Code must only be set when billing type is Private
- Error 2030: Referral Issue Date must not be before Patient Date of Birth
- Payee Provider cannot be used with an assistant surgeon item (51300 or 51303) or an assistant anaesthetist item (17500)
- The location is not authorised to undertake this function
Claiming
- Claim has been underpaid or overpaid
- Patient Claims - Why does a Statement of Claim & Benefit Payment print instead of a Lodgement Advice?
- Accidentally submitted a claim with incorrect details
- Bulk Bill or Patient Claim a child or a minor
- Claim has a status of "No Reply"
- Claim has Error in Sent column