Skip to main content

Please be advised we are aware of a problem preventing payment reports from returning to Gentu for all claim types, despite payment being received external to Gentu. We are working on resolving this as a matter of priority. Thank you for your patience.

Release Notes - 2022

  • Updated

This article contains a full history of Gentu's release notes for 2022. Clicking on each month heading will expand to display a list of all features and fixes released.

May

Billing & Fee Schedules

  • 9/05/2022: Customers can now verify Medicare and health fund details directly from the invoice window.

Clinical

  • 4/05/2022: You can now easily print Statement of Claim, Lodgement Advice and Payment Summaries for an invoice from the Account History of a patient.
  • 5/05/2022: Ectopic pregnancy and Transferred care options now available in Result of Birth drop-down of a pregnancy record. New options for 1st, 2nd and 3rd trimester miscarriages also available.
  • 6/05/2022: PBS Database in Gentu is updated.

Bug Fixes & Improvements

  • 9/05/2022: Improved claims control error for when patient verification details were not an exact match.
  • 9/05/2022: Pregnancy records without an LMP nor Agreed EDD date will no longer cause an error when accessing a patient's clinical page.
  • 9/05/2022: Resent MWS ECLIPSE claims that were stuck in a sending status.
  • 12/05/2022: Resent MWS Bulk Bill and DVA claims that were stuck in a sending status.

April

Appointments

  • 27/04/2022: Customers can now see the Practitioner for each appointment in patient records.

Billing & Fee Schedules

  • 19/04/2022: MBS 1 April 2022 fees are published.
  • 26/04/2022: ADF Health Services 1 March 2022 fees are published.
  • 28/04/2022: Revision of AHM 1 March 2022 fees are published.
  • 28/04/2022: Revision of Medibank Private 1 March 2022 fees are published.
  • 28/04/2022: Customers can now set a default site of service and pin your sites in a particular order in Manage Users.

Bug Fixes & Improvements

  • 6/04/2022: Resent MWS ECLIPSE claims that were stuck in a sending status.
  • 8/04/2022: Fixed bug where claim ID on payment report was not matching claim ID in Claims Control.
  • 12/04/2022: Fixed bug where claims that were marked as resolved were not moving to Finalised in Claims Control.
  • 14/04/2022: Improved Online Patient Verification MWS requests to reduce timeout errors.
  • 19/04/2022: Improved MWS claims process to ensure correct data is captured when resubmitting claims.
  • 20/04/2022: Customers can now claim self-deemed diagnostic items when a referral override code is present.
  • 21/04/2022: Improved DVA MWS claims process to ensure rejected claims are resubmitted with the correct data.

March

Claiming

  • 1/03/2022: Enabled sending of Patient Claims via Medicare Web Services.
  • 2/03/2022: Enabled sending of ECLIPSE claims via Medicare Web Services.
  • 4/03/2022: Enabled sending of Bulk Bill claims via Medicare Web Services.
  • 8/03/2022: Enabled sending of DVA claims via Medicare Web Services.

Billing & Fee Schedules

  • 1/03/2022: MBS 1 March 2022 fees are published.
  • 7/03/2022: St Lukes 1 March 2022 fees are published.
  • 8/03/2022: AHSA 1 March 2022 fees are published.
  • 8/03/2022: BUPA 1 March 2022 fees are published.
  • 8/03/2022: Mildura 1 March 2022 fees are published.
  • 9/03/2022: Medibank Private 1 March 2022 fees are published.
  • 9/03/2022: AHM 1 March 2022 fees are published.
  • 15/03/2022: WorkCover QLD 1 March 2022 fees are published.
  • 15/03/2022: TAC 1 March 2022 fees are published.
  • 15/03/2022: NIB 1 March 2022 fees are published.
  • 16/03/2022: HCF 1 March 2022 fees are published.
  • 17/03/2022: St Lukes January / February fees are published.
  • 23/03/2022: GU Health 1 March 2022 fees are published.
  • 25/03/2022: ReturntoWork SA 1 March 2022 fees are published.
  • 25/03/2022: HBF 1 March 2022 fees are published.
  • 25/03/2022: WorkSafe Vic 1 March 2022 fees are published.
  • 25/03/2022: DVA 1 March 2022 fees are published.

Clinical

  • 24/03/2022: PBS Database in Gentu is updated.

Bug Fixes & Improvements

  • 08/03/2022: Updated inpatient invoices to allow for hospital selection.
  • 10/03/2022: Updated MWS platform to cleanse data being sent to MWS from multiple fields.
  • 11/03/2022: Resent MWS ECLIPSE claims that were stuck in a sending status.
  • 11/03/2022: Fixed bug with payment reports that was preventing claims from auto-receipting.
  • 15/03/2022: Fixed bug where some processing and payment reports were stuck in a "Waiting" status.
  • 15/03/2022: Updated MWS platform to remove spaces and special characters from payee ID fields if present.
  • 16/03/2022: Fixed bug where some ECLIPSE claims were producing a "Something went wrong" error upon opening.
  • 17/03/2022: Fixed bug where reprinted patient claims were showing in the exceptions area of Claims Control.
  • 18/03/2022: Removed ability to increase Consult Note box row height over 20 rows to mitigate display issues that were occurring for larger row numbers.
  • 22/03/2022: Fixed bug that was linking To-Do notifications to the incorrect task.
  • 30/03/2022: Added validation check to ensure Self-Deemed and Referral Override Codes could not both be present on a claim.
  • 31/03/2022: Fixed bug where DVA claims were not processing correctly and payment reports were not appearing in Gentu for some sites.

February

Claiming

  • 21/02/2022: Enabled Online Patient Verification via Medicare Webservices.

Clinical

  • 25/02/2022: PBS Database in Gentu is updated.

Bug Fixes & Improvements

  • 01/02/2022: Fixed bug where pagination was displaying incorrectly in Settings > Letter Templates.
  • 10/02/2022: Fixed bug that incrementally increased the size of Consult Notes boxes.
  • 14/02/2022: Fixed bug where Timeout Settings were not being respected in Settings > My Account > Change Timeout Settings.
  • 15/02/2022: Fixed bug that was preventing the full list of hospitals showing in the Hospital drop-down of a patient's Antenatal record.
  • 28/02/2022: Fixed bug that was affecting some sites where tomorrow's date was not able to be selected in the calendar.

January

Billing & Fee Schedules

  • 17/01/2022: Revision of 1 January 2022 MBS fees is published.
  • 25/01/2022: NIB 1 January 2022 fees are published.
  • 27/01/2022: Revision of 1 January 2022 MBS fees is published, containing Telehealth items re-instated by Medicare on 16 January, 2022.
  • 31/01/2022: GU Health 1 January 2022 fees are published.

Clinical

  • 18/01/2022: PBS Database in Gentu is updated.

Bug Fixes & Improvements

  • 18/01/2022: Bug fixed: making changes and saving Custom Fee Schedules now correctly updates associated billing item fees.