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Release Notes - 2022

  • Updated

This article contains a full history of Gentu's release notes for 2022. Clicking on each month heading will expand to display a list of all features and fixes released.

August

Billing & Fee Schedules

  • 2/08/2022: Medicare 1 August fees are published.
  • 2/08/2022: HCF 1 August fees are published.

Reports

  • 1/08/2022: Added 6 and 12 month service period filter options to the Organisational Remittance report.

Bug Fixes & Improvements

  • 1/08/2022: Fixed bug preventing large bulk bill claims from sending for certain practices.
  • 9/08/2022: Fixed bug in Referrals window that was preventing the chosen referrer from being selected on first click in the displayed search results.

July

Billing & Fee Schedules

  • 4/07/2022: Medicare 1 July 2022 fees are published.
  • 8/07/2022: AHM & Medibank Private 1 July 2022 fees are published.
  • 8/07/2022: AHSA 1 July 2022 fees are published.
  • 8/07/2022: HBF 1 July 2022 fees are published.
  • 8/07/2022: TAC 1 July 2022 fees are published.
  • 11/07/2022: HCF 1 July 2022 fees are published.
  • 11/07/2022: Revised Medicare schedule effective 5 July 2022 is published.
  • 11/07/2022: ReturntoWork SA 1 July fees are published.
  • 12/07/2022: BUPA No Gap & Known Gap 1 July 2022 fees are published.
  • 12/07/2022: DVA 1 July 2022 fees are published.
  • 12/07/2022: GU Health 1 July 2022 fees are published.
  • 12/07/2022: NIB 1 July 2022 fees are published.
  • 12/07/2022: WorkSafe VIC 1 July 2022 fees are published.
  • 14/07/2022: ADF Health Services 1 July 2022 fees are published.
  • 18/07/2022: Revised BUPA 1 July 2022 fees are published.
  • 19/07/2022: Revised Medicare schedule effective 19 July 2022 is published.

Bug Fixes & Improvements

  • 4/07/2022: Fixed bug that was preventing bulk bill invoices from sending for certain practices.
  • 18/07/2022: Fixed bug where quotes with an assistant item were unable to be converted to an invoice.
  • 20/07/2022: Fixed bug where Private fee schedule was not accurately reflecting an increase in fees.

June

Billing & Fee Schedules

  • 6/06/2022: HBF 1 April 2022 fees are published.

Clinical

  • 17/06/2022: When rotating attachments in a patient's file, the new orientation is retained when navigating back to the attachment for all users. 

Reports

  • 23/06/2022: In the Organisational Remittance report, you now have the option to select a specific date and view invoices 30, 60, or 90 days before or after the date of your choice.

Bug Fixes & Improvements

  • 3/06/2022: Fixed a batch of claims where bulk bill and DVA payment reports were not being processed correctly by Gentu.
  • 7/06/2022: Improved unexpected error handling in Medicare claiming.
  • 8/06/2022: Updated invoice printing options so that statement of claim will only print for successful patient claims.
  • 20/06/2022: Fixed claims that were paid but were still waiting for payment reports due to a Medicare timeout issue.

May

Billing & Fee Schedules

  • 9/05/2022: Customers can now verify Medicare and health fund details directly from the invoice window.

Clinical

  • 4/05/2022: You can now easily print Statement of Claim, Lodgement Advice and Payment Summaries for an invoice from the Account History of a patient.
  • 5/05/2022: Ectopic pregnancy and Transferred care options now available in Result of Birth drop-down of a pregnancy record. New options for 1st, 2nd and 3rd trimester miscarriages also available.
  • 6/05/2022: PBS Database in Gentu is updated.

Reports

  • 25/05/2022: Added new options under Settings > Manage roles > Doctor so you now have the option to filter the Financial Report. You can now either view only your own financial report with 'View My Financial Reports', or view everyone's reports by switching to 'View All Financial Reports'.

Bug Fixes & Improvements

  • 9/05/2022: Improved claims control error for when patient verification details were not an exact match.
  • 9/05/2022: Pregnancy records without an LMP nor Agreed EDD date will no longer cause an error when accessing a patient's clinical page.
  • 9/05/2022: Resent MWS ECLIPSE claims that were stuck in a sending status.
  • 12/05/2022: Resent MWS Bulk Bill and DVA claims that were stuck in a sending status.
  • 16/05/2022: Fixed DVA auto-receipting preventing payment reports from processing correctly when more than one claim was paid.
  • 19/05/2022: Fixed issue where patient claims were appearing in both Exceptions and Finalised.
  • 20/05/2022: Updated ECLIPSE claiming to handle MEDICARE_VERIFIED status, and processed existing claims with this status.
  • 27/05/2022: Fixed significant amount of claims where bulk bill, DVA and ECLIPSE payment reports were not being processed correctly by Gentu.
  • 31/05/2022: When a claim has been resent or resubmitted in Claims Control, you will now see a Resubmitted link in the Sent column.

April

Appointments

  • 27/04/2022: Customers can now see the Practitioner for each appointment in patient records.

Billing & Fee Schedules

  • 19/04/2022: MBS 1 April 2022 fees are published.
  • 26/04/2022: ADF Health Services 1 March 2022 fees are published.
  • 28/04/2022: Revision of AHM 1 March 2022 fees are published.
  • 28/04/2022: Revision of Medibank Private 1 March 2022 fees are published.
  • 28/04/2022: Customers can now set a default site of service and pin your sites in a particular order in Manage Users.

Bug Fixes & Improvements

  • 6/04/2022: Resent MWS ECLIPSE claims that were stuck in a sending status.
  • 8/04/2022: Fixed bug where claim ID on payment report was not matching claim ID in Claims Control.
  • 12/04/2022: Fixed bug where claims that were marked as resolved were not moving to Finalised in Claims Control.
  • 14/04/2022: Improved Online Patient Verification MWS requests to reduce timeout errors.
  • 19/04/2022: Improved MWS claims process to ensure correct data is captured when resubmitting claims.
  • 20/04/2022: Customers can now claim self-deemed diagnostic items when a referral override code is present.
  • 21/04/2022: Improved DVA MWS claims process to ensure rejected claims are resubmitted with the correct data.

March

Claiming

  • 1/03/2022: Enabled sending of Patient Claims via Medicare Web Services.
  • 2/03/2022: Enabled sending of ECLIPSE claims via Medicare Web Services.
  • 4/03/2022: Enabled sending of Bulk Bill claims via Medicare Web Services.
  • 8/03/2022: Enabled sending of DVA claims via Medicare Web Services.

Billing & Fee Schedules

  • 1/03/2022: MBS 1 March 2022 fees are published.
  • 7/03/2022: St Lukes 1 March 2022 fees are published.
  • 8/03/2022: AHSA 1 March 2022 fees are published.
  • 8/03/2022: BUPA 1 March 2022 fees are published.
  • 8/03/2022: Mildura 1 March 2022 fees are published.
  • 9/03/2022: Medibank Private 1 March 2022 fees are published.
  • 9/03/2022: AHM 1 March 2022 fees are published.
  • 15/03/2022: WorkCover QLD 1 March 2022 fees are published.
  • 15/03/2022: TAC 1 March 2022 fees are published.
  • 15/03/2022: NIB 1 March 2022 fees are published.
  • 16/03/2022: HCF 1 March 2022 fees are published.
  • 17/03/2022: St Lukes January / February fees are published.
  • 23/03/2022: GU Health 1 March 2022 fees are published.
  • 25/03/2022: ReturntoWork SA 1 March 2022 fees are published.
  • 25/03/2022: HBF 1 March 2022 fees are published.
  • 25/03/2022: WorkSafe Vic 1 March 2022 fees are published.
  • 25/03/2022: DVA 1 March 2022 fees are published.

Clinical

  • 24/03/2022: PBS Database in Gentu is updated.

Bug Fixes & Improvements

  • 08/03/2022: Updated inpatient invoices to allow for hospital selection.
  • 10/03/2022: Updated MWS platform to cleanse data being sent to MWS from multiple fields.
  • 11/03/2022: Resent MWS ECLIPSE claims that were stuck in a sending status.
  • 11/03/2022: Fixed bug with payment reports that was preventing claims from auto-receipting.
  • 15/03/2022: Fixed bug where some processing and payment reports were stuck in a "Waiting" status.
  • 15/03/2022: Updated MWS platform to remove spaces and special characters from payee ID fields if present.
  • 16/03/2022: Fixed bug where some ECLIPSE claims were producing a "Something went wrong" error upon opening.
  • 17/03/2022: Fixed bug where reprinted patient claims were showing in the exceptions area of Claims Control.
  • 18/03/2022: Removed ability to increase Consult Note box row height over 20 rows to mitigate display issues that were occurring for larger row numbers.
  • 22/03/2022: Fixed bug that was linking To-Do notifications to the incorrect task.
  • 30/03/2022: Added validation check to ensure Self-Deemed and Referral Override Codes could not both be present on a claim.
  • 31/03/2022: Fixed bug where DVA claims were not processing correctly and payment reports were not appearing in Gentu for some sites.

February

Claiming

  • 21/02/2022: Enabled Online Patient Verification via Medicare Webservices.

Clinical

  • 25/02/2022: PBS Database in Gentu is updated.

Bug Fixes & Improvements

  • 01/02/2022: Fixed bug where pagination was displaying incorrectly in Settings > Letter Templates.
  • 10/02/2022: Fixed bug that incrementally increased the size of Consult Notes boxes.
  • 14/02/2022: Fixed bug where Timeout Settings were not being respected in Settings > My Account > Change Timeout Settings.
  • 15/02/2022: Fixed bug that was preventing the full list of hospitals showing in the Hospital drop-down of a patient's Antenatal record.
  • 28/02/2022: Fixed bug that was affecting some sites where tomorrow's date was not able to be selected in the calendar.

January

Billing & Fee Schedules

  • 17/01/2022: Revision of 1 January 2022 MBS fees is published.
  • 25/01/2022: NIB 1 January 2022 fees are published.
  • 27/01/2022: Revision of 1 January 2022 MBS fees is published, containing Telehealth items re-instated by Medicare on 16 January, 2022.
  • 31/01/2022: GU Health 1 January 2022 fees are published.

Clinical

  • 18/01/2022: PBS Database in Gentu is updated.

Bug Fixes & Improvements

  • 18/01/2022: Bug fixed: making changes and saving Custom Fee Schedules now correctly updates associated billing item fees.