Important! Update to Gentu password requirements

On Wednesday 31st July, the password requirements for Gentu will change as part of a suite of improvements to the systems and security we use to run Gentu.

Previously passwords required an uppercase and lowercase character, and a number or symbol.

New password requirements:

• an uppercase character
• a lowercase character
• a number
• a symbol

If your password doesn’t meet these requirements on the 31st July, you will be prompted to update your password upon login.

Please see our Forgot password article if you need assistance with resetting your password.

If you have any questions, our team is here to help via email, or phone 1300 889 362.