The Brisbane branch of Genie Solutions will be moving to new premises at the beginning of March and due to this move, some services will be offline for 48 hours.
When will the outage occur?
From 7 PM, Friday 1st March, to 7 PM Sunday 3rd March.
What will be affected?
What does this mean for you?
- SMS - you will not be able to purchase SMS credits and your scheduled SMS reminders to patients will not send during this time.
- If you have SMS set up to automatically send over the weekend, we would recommend you send these SMS' manually before the outage. This Knowledgebase article outlines how to send manually. SMS replies during this time will be delayed, but will come through once the outage is over.
As always, we're happy to guide you through any questions you may have prior to the outage, so please get in touch with us on 1300 889 362 or via email.