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Appointment Schedules

  • Updated

In this article:

Before you begin

Before creating a schedule in your Gentu appointment book:

  • If your practice already runs on a schedule or roster, have this information handy.
  • Add your Appointment Types.
  • If you wish to tie schedules to a certain practice location, ensure you have all your Sites of Service added in Settings > Manage Users > select your name > Practitioner details.

 

Create a schedule

To create a one-time only scheduled event:

  1. Open the Appointment Book.
  2. Select the menu icon in the top right hand corner.
  3. Select Setup Schedule to change to the schedule view of the Appointment Book.
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  4. Click and drag to select the block of appointment slots you would like to apply the schedule to.
    schedule.gif
    • Alternatively, you can simply click the start time of the schedule, and then manually edit the start time and duration.
  5. The Schedule Event box will open.
  6. Enter a name for the event. For examples: Meeting, Lunch, Follow Up.
  7. Select the Event Type from the drop down menu.
    • This list is based on the Appointment Types list in Settings.
    • The event type you select will also determine the colour of the schedule block.
  8. Amend the start time and duration of the event if needed.
  9. Optionally, add the Location for the appointment schedule (based on your Sites of Service in Settings > Manage Users > select your name > Practitioner details).
  10. Press Save.
  11. Press Exit Schedule to toggle the schedule view off, and return to your normal appointment book.

 

Recurring schedules

  • You can create a recurring schedule by ticking the Recurring checkbox in the Schedule Event window.
  • This will reveal more options where you can set the recurring frequency and other details.

The Frequency and Every options allow you to set how often the schedule recurs.

For example, a schedule with "Daily" frequency recurring every 1 day, will recur every calendar day (including weekends).

A schedule with "Weekly" frequency repeating every 1 week will recur on the same day each week.

You can combine the frequency and repetition to create ongoing schedules. 

  • If you enter a date in the Until field, the schedule will conclude on that date.
  • Leaving the Until date blank will cause the schedule to recur indefinitely, or until the schedule is deleted by a user.

  • After entering the recurring details, simply press Save and then Exit Schedule to return to your usual appointment book.

 

Delete a schedule

  1. Navigate to a day in the calendar where you can see the schedule in question.
  2. Select the menu icon > Setup Schedule to toggle the schedule view on.
  3. Click on the schedule event to open the event details box.
  4. Press Remove.

If the schedule is a once-off event, pressing Remove will instantly delete the event.

If the schedule is a recurring event, pressing Remove will present you with three further options:

  • Just this one will delete the scheduled event on this day only. The schedule will continue to recur as usual.
  • This and all future events will delete this event, as well as allfuture instances of this recurring event.
  • All events in this series will delete every instance of this event (past and future) from your appointment book.

 

FAQ


> How do I add/edit an Appointment Type?

Via Settings > Appointment Types. Click the small plus + icon to add a new appointment type, or click an existing type to edit it.

 

> How do I edit a recurring schedule?

At this time it isn't possible to edit a recurring schedule. Instead, you would need to remove the schedule (selecting 'This and all future events'), and then recreate the schedule with the updated details.