In this article:
Gentu has the ability to display and link electronic diagnostic results & reports to patient clinical files.
Both linked and unlinked diagnostic reports can be found within Results / Letters > Diagnostic Reports.
For assistance with receiving results directly into Gentu, please see the Configuring electronic results delivery article.
When you first open the Results / Letters tab, you will be taken directly into the Unlinked Diagnostic Reports view. This will list your unlinked results on the left, and these tiles will advise the patient's name, the result of the test, the addressee, test name, sending laboratory, and collection date. You can move between Unlinked, Pending, and Linked reports.
When you highlight a tile from the list, the details of the test result are displayed in the right side of the window, in the preview area:
All areas within Results / Letters include the ability to filter records by a practitioner or a patient. This can be used to focus on what is addressed to you, so contents received for other providers can be dismissed. Results will be matched to a provider based on the addressee's provider number in the file received. For more information, please see the Results & Letters Filters page.
For a diagnostic report to be viewable in a patient’s clinical file, you need to link the report to the patient. When you link a result to a patient, the result file will immediately move to the Linked section within Results / Letters, and Gentu will display the next unlinked result for review. Linked results will also appear within the patient’s clinical file, under the Diagnostic Reports filter.
If Gentu is able to find a patient within your database who matches the Name and DOB that is found within the result file, then the patient name and date of birth will be shown in green above the result:
If you can confirm that this is correct, then you can click the LINK button on the right-hand side of the window.
If you receive a result file for a patient who does not directly match a patient within your database, then the non-matching details will be shown in red:
You will see in the example above, the Medicare No recorded in Gentu for this patient do not match what was found within the report. This could indicate that the wrong patient has been matched, or that the data needs to be updated. You can use the search bar above the Matched patient to link the result to a different individual.
Beneath your reports, Gentu will display the last consult note for the patient for your convenience. The last consult note is based on the most recent entry at the time the report was received.
If there is no previous consult in your database, Gentu will display a message that There are no consultations recorded for the matched patient prior to this report being collected.
If you need to create a To Do based on the results contained within the report, then you can do so by using the ADD TO DO button, beneath the Matched patient. This can be done without linking the result to the patient, and can be used to prompt an action, such as contacting the patient for an appointment. For more information, please see the To Do Tasks page.
If there are no actions required, but you would like to write a note about the result, you can do this by choosing the menu option from the result tile, then selecting Note. You can also choose the Note from the top right corner of the result. For more information, please see the Notes for Results & Letters page.
> Why can't I view/link Diagnostic Reports, but my colleague can?
Your user may not have the ability to access or edit these files due to the way that User Roles have been configured in your Gentu practice. For more information, see the User Roles article.
> I imported a result/report but certain information is missing (patient name, collection date, test names, lab name). How can I fix this to see the information I need?
When you view imported pathology/radiology result files, Gentu is displaying the contents of the file exactly "as is". If the laboratory who generated the result file has omitted certain details from the document, like the patient's DOB, or the collection date, unfortunately there is no way for Gentu to call up and display that information - the information is simply not there for Gentu to display.
If you did wish for that information to be available when you view the result file, it may be worth contacting the sending laboratory to see if they can arrange for this information to be included, and the result file re-sent to you.
> Why is there no patient matched?
When a result is imported to Gentu, Gentu will checked the name, date of birth and Medicare number against patients in your database. If no match is found, the result will display "No suggested patient". This may mean that the patient did not exist in your database at the time the result was received. In this case, you will need to create the patient, then search for them to link to the result.
> What does Pending mean?
The Pending category can be used as you see fit. Some examples for the use of this might be for patients that don't exist in your database yet, or that might require a second opinion before linking to the patient. You can place a result in Pending from the tile by select the menu icon, then pending, or by selecting Pending from the top right corner of the result.
> How can I view results in full screen?
In the top right corner of your results, you can choose the Open icon to view the result in full screen. This will allow you to zoom in/out and rotate the result.