Automatic Appointment Reminders Announcement

Apr 27, 2017

The wait is over! Automated SMS reminders are now available in Gentu. You can now send reminders to patients three days ahead of their appointments, helping you to manage your appointments more efficiently than ever before.

Gentu’s SMS Reminders include the date and time of the patient’s appointment, as well as which provider they’ll be seeing. Each message also invites the patient to contact the practice if they can’t make their appointment, improving patient communication and minimising DNAs.

And you can get started right away! To activate SMS reminders, navigate to Settings > SMS Reminders within Gentu, and tick the Send SMS Appointment Reminders preference.

Today, we are pleased to offer existing Gentu practices 100 SMS credits to trial this exciting new feature. Your credits are already allocated and ready to use.

If you wish to continue using SMS reminders after this trial, you’ll need to purchase additional SMS credits to start sending them. Call the Genie Solutions Sales team on 1300 889 362, or email via sales@geniesolutions.com.au, and they’ll be happy to help.

We hope you’re just as excited about this new feature as we are! We’re hard at work on more Gentu innovations like this one, so keep an eye on the horizon.

Please note: The offer of 100 complimentary SMS credits was extended to existing Gentu practices in honour of the initial release of the Gentu SMS Messaging system. This offer applied to Gentu customers whose Gentu sign-up date was prior to April 2017.

For Gentu practices who signed up to Gentu after April 2017; we are pleased to provide 20 complimentary SMS credits for trialling the system.