Electronic Correspondence Overview

Gentu’s electronic correspondence capabilities allow your practice to send and receive letters electronically to and from other practitioners, via the use of a third party carrier service such as Argus or Healthlink.

This article provides a general overview of electronic correspondence, setting up your Gentu to send and receive letters, and letter acknowledgements.

For more information on the workflow of creating and sending a letter, see our Sending & Receiving Electronic Letters article.

Electronic Correspondence Carriers

Gentu integrates with Argus, Healthlink, and Medical Objects to provide electronic messaging services. 

For more information on how to subscribe to Argus, please see this document.

To subscribe to Healthlink, please see the Gentu Application Form at the end of this article. You should fill out this form and return it to Healthlink directly by emailing request@healthlink.net.

To subscribe to Medical Objects, please see the Medical Objects website.

Configuring Practice Preferences

To enable the sending and receiving of electronic correspondence in Gentu, the third party provider’s details must be entered into Practice Preferences.

To do so:

1. Navigate to Settings > Practice Details.
2. Enter your identifier or credentials into the relevant field, then click Save.

Configuring the Address Book

In order to send an electronic letter to another practitioner, you must enter their details into Gentu’s Address Book. 

1. Open the practitioner’s Address Book record (or create a new record).
2. Enter the identifier into their Address Book record under the relevant field, then click Save.
   

For more information, please see the Sending & Receiving Electronic Letters article.