Electronic Correspondence Overview

Gentu’s electronic correspondence capabilities allow your practice to send and receive letters electronically to and from other practitioners, via the use of a third party carrier service such as Argus or Healthlink.

This article provides a general overview of electronic correspondence, setting up your Gentu to send and receive letters, and letter acknowledgements.

For more information on the workflow of creating and sending a letter, see our Sending & Receiving Electronic Letters article.

Electronic Correspondence Carriers

Gentu integrates with Argus, Healthlink, and Medical Objects to provide electronic messaging services. 

Please refer to the following articles for more information:

• Argus
• Healthlink
• Medical Objects

Configuring Practice Preferences

To enable the sending and receiving of electronic correspondence in Gentu, the third party provider’s details must be entered into Practice Preferences.

To do so:

1. Navigate to Settings > Practice Details.
2. Enter your identifier or credentials into the relevant field, then click Save.

More details can be found below.

Healthlink

Simply enter your Healthlink Identifier into the Healthlink Identifier field in Practice Preferences, then press Save.

Argus

Click the Edit Credentials button next to the Argus heading.

In the pop-up window, enter the username and password provided to you by Argus, then press Save.

If you are unsure of your Argus credentials, please contact Argus directly.

Medical Objects

When you sign up for Medical Objects, Medical Objects will email Gentu Support directly with your registration details.

Gentu Support will configure your account in our system with these details.

There is no further setup required in order to use Medical Objects. 

Add recipients to the Address Book

In order to send an electronic letter to another practitioner, you must enter their details into Gentu’s Address Book. 

1. Open the practitioner’s Address Book record (or create a new record).
2. Enter the identifier into their Address Book record under the relevant field, then click Save.
   

For more information, please see the Sending & Receiving Electronic Letters article.