When you start using Gentu, one of our knowledgeable trainers will assist in setting up Gentu and provide assistance in familiarising you with the functionality and workflows of Gentu. This means you spend less time configuring Gentu and more time building your practice!
However, there are some parts of Gentu which you might choose to access at a later date. In these cases you may want to know how to set up and configure these features so that you can start accessing new functionality.
As always, the Gentu Support Team is available to assist, so if you have any questions about setting up aspects of Gentu or need to access functionality which can't be user configured, please get in touch and we'll assist in getting you up and running as soon as possible.
Gentu offers full ECLIPSE integration, and automates claiming and receipting of Health Fund accounts, speeding up claim resolution and ensuring that you get paid for your services in days, not weeks.
ECLIPSE is an optional addition to Gentu and cannot be user-configured; if you wish to start taking advantage of ECLIPSE in your Gentu practice, please contact our Sales team at email@example.com or on 07 3870 4085.
Gentu offers integration with Sonic Healthcare to allow you to easily manage pathology and radiology results for your patients. To set up Sonic, you will need to have signed up to the Sonic service and received your Sonic credentials.
Navigate to Settings > Practice Details and click on Set Credentials next to 'Sonic'. Enter your username and password and click Save.
For the details of Sonic providers in your state, please see our article announcing Sonic integration.
Gentu integrates with a number of electronic correspondence services, with support for all electronic correspondence services planned for the near future.
For details on configuring your electronic correspondence service, please see the Electronic Correspondence article on our knowledge base.
Manage Roles and User Permissions
Gentu lets you configure permissions for the four different user roles you might encounter in your practice (administrator, doctor, receptionist, or typist). When you invite a new user to Gentu, you will need to select their role - therefore selecting the level of access available to the user.
By default, Administrators have all permissions enabled, and therefore have access to all areas of Gentu.
If your current role allows it, you can change the role permissions via Settings > Manage Roles.
You can assign a role to a new user or change the role of a current user by navigating to Settings > Manage Users, clicking on the user you wish to edit and changing their Role using the drop down menu.
To ensure the security of your data, we recommend that you limit the users given the 'Administrator' role to only those who require it, and use the lower-permission roles for all other users.
See our article on Adding a New User for more details on setting roles.