An overview of your Recalls can be viewed in the My Day panel, under the Recalls tab.
The Due/Overdue tab lists your overdue recalls, and your due recalls which have a reminder date set.
The Upcoming tab lists upcoming recalls which have not yet triggered a reminder, or which do not have a reminder set.
The Done tab lists previous recalls which have been completed.
Upon selecting a recall, Gentu will list the patient's name and mobile phone number, and the reminder date. If the recall is overdue as of the current date; instead of listing the reminder date, Gentu will display an 'Overdue' notification.
Adding a Recall
Recalls can be added from within the Patient Details window, or directly from a patient's appointment, by selecting Add > Recall.
Enter the Reason and the Due Date. You can also set a reminder for the recall by using the options by the Reminder heading.
Gentu lets you set a flexible, customisable reminder for your recalls.
If you do choose to set a recall reminder; once the recall crosses the reminder date threshold, it will appear under the Due/Overdue tab in your Recalls list.
You will also be notified of Due/Overdue recalls within the Patient Details screen.
Note that it is possible to save a recall without setting a reminder. If you save a recall without setting a reminder, the recall will not appear in Due/Overdue until it the day it is due, or when it is actually overdue.
It will still appear in the Upcoming tab in the My Day > Recalls area, and in the Patient Details > Recalls list for that specific patient.
Note that you cannot edit a recall's details once you have saved it, including the reminder details. You would need to mark it as 'Done', then add a new recall instead.
You can mark a recall as completed by ticking the 'Done' box.