A Bulk Bill or DVA-type can be created by selecting either Bulk Bill or DVA from the Account Type drop down menu of the invoice window.
For Bulk Bill accounts, simply add the item numbers as normal, then press the Batch button at the bottom of the screen.
The Bulk Bill claim will be added to the batch queue. Gentu automatically transmits all claims in the batch queue at 10pm daily.
For DVA accounts, there are a few more steps to complete.
Upon selecting the DVA account type, a Treatment Location drop down menu will appear. Select the relevant treatment location from the menu.
Note that selecting any treatment location except Rooms will reveal a Distance Travelled field, where you can enter the distance travelled (in kilometres) to the treatment location.
Selecting Hospital or Residential Care from the Treatment Location menu will cause the Hospital drop down menu to appear, prompting you to select the hospital or residential care facility where the services were provided.
Once you have added these details to the invoice, add the item number(s) then press Batch.
Gentu will add the account to the batch queue for later transmission.
How can I unbatch an invoice, so it doesn't get sent at the end of the day?
At any time prior to 10pm (the time when queued invoices are automatically batched and sent), you can unbatch an invoice to prevent it from sending using the steps below.
- Find the patient
- Open their Account tab
- Open the invoice in question
- Click on the Unbatch button.
This will remove it from the invoices waiting to be transmitted to Medicare or DVA. If the invoice has already been sent, this option will not be available. You will need to wait for the report to be returned from Medicare or DVA before it can be modified in any way.